Privacy Policy

Ashimori Industry Co., Ltd. abides by the following rules in order to properly
handle the personal information (name, email, address, phone number, etc.) of customers using this website.
(https://www.ashimori.co.jp/english/)

  • 1. Company name, address, representative
    Ashimori Industry Co., Ltd.
    7-11-61 Senrioka, Settsu, Osaka 566-0001, Japan
    President
    Shigeyuki Washine
  • 2. Compliance with relevant laws and guidelines
    All employees working at Ashimori comply with laws and other norms related to protecting personal information. We continuously improve our personal information protection by keeping abreast of revisions to laws and other norms, and changes in the social landscape.
  • 3. Acquisition and use of personal information
    When customers provide us with personal information, we specify beforehand how we will use this personal information in order to answer their inquiries and respond to their wishes, and we use the information only for the purposes specified. Customers’ personal information will not be used for purposes other than these and without their prior consent.
  • 4. Purpose of use of personal information
    Besides those referred to in the previous section, we will use personal information for the following purposes.
    • (1) Personal information about customers
      Purpose of use
      • • Identify and authenticate customers.
      • • Send products and invoices to customers, as well as prizes to customers who take part in campaigns.
      • • Handle, confirm, and record customer inquiries, consultations, complaints, and repairs and other customer support.
      • • Improve and advance product development and other services.
      • • Improve and advance the customer experience for Ashimori digital services (website, mobile apps, etc.).
      • • Send advertisements and information about things such as products, services, and campaigns via postal mail or email.
      • • Carry out work for purposes related to the items above.

      This website uses Google Analytics, a web analysis service provided by Google LLC to monitor use of websites and improve their quality. Google Analytics uses cookies to gather, record, and analyze visits to this website. Cookies are information about a website visit that are stored on your browser; they do not include personal information. Customers can download and install Google Analytics’ opt-out browser add-on from the Google opt-out add-on download page to enable change of browser settings to disable cookies. Check your browser settings. See the Google Analytics website for an explanation of its terms of service, and see Google’s website for an explanation of its privacy policy.
      Google Analytics terms of service
      https://marketingplatform.google.com/about/analytics/terms/gb/
      Google privacy policy
      https://policies.google.com/privacy?hl=en
      Google Analytics opt-out browser add-on
      https://tools.google.com/dlpage/gaoptout?hl=en

    • (2) Personal information about business partners (for corporate customers, its officers and employees)
      Purpose of use
      • • Carry out business meetings.
      • • Contact, provide information to, negotiate with, etc. business partners.
      • • Perform work outsourced from business partners.
      • • Manage business partners’ information.
      • • Carry out work for purposes related to the items above.
    • (3) Personal information about shareholders (for corporate shareholders, its officers and employees)
      Purpose of use
      • • Execute shareholder rights and fulfil obligations according to Japan’s Companies Act.
      • • Manage shareholders and shares by keeping records and performing other actions necessitated under laws.
      • • Carry out work for purposes related to the items above.
    • (4) Personal information about recruitment activities and job applicants
      Purpose of use
      • • Contact and provide information to job applicants, carry out other work related to recruitment.
      • • Carry out work for purposes related to the items above.
    • (5) Personal information about employees
      Purpose of use
      • • Contact employees regarding work.
      • • Calculate and pay employee compensation (including wages, bonuses, allowances), carry out human resource management, provide welfare benefits.
      • • Supervise employee health.
      • • Carry out work for purposes related to the items above.
  • 5. Joint use of personal information
    When we share personal information with a third party, we investigate the third party, sign a contract with it, and take other measures necessitated by law.
  • 6. Provision of personal information to third parties
    We will not disclose customers’ personal information to third parties except in the following cases: the customer has given prior consent to do so; we are outsourcing work to a third party; there is some other valid reason.
  • 7. Requests for disclosure, etc. of personal information
    • (1) How to request, who to contact
      If we receive a request to show, revise, stop usage of, or delete personal information, after the identity of the person making the request is confirmed using a specific procedure, we will respond to the request in a reasonable period of time (as a rule, three weeks, but this may be 30 days if we have many requests or if the requests are complex) and to a reasonable extent. If you have questions or are exercising legal rights, contact the number in item 8 below.
    • (2) Service charges
      If someone requests the disclosure of personal information held by Ashimori or notification of its purpose of use, there will be a charge of 1,000 yen (tax included). If the cost incurred to disclose the data in question will likely be more than 1,000 yen due to processing of the data and such, the person requesting is required to pay the extra charges equivalent to the amount required to fulfill the request. In this case, we will send a cost estimate beforehand. Please pay service charges via a money transfer to a bank account specified by Ashimori. Note that the person making the request is required to pay the bank’s money transfer service charge.
  • 8. Inquiries
    Please direct questions, complaints, and other inquiries regarding Ashimori’s handling of personal information to the following number.
    General Affairs Department, Head Office and Osaka Plant
    Tel: +81-6-6388-1212
  • 9. Although the Ashimori website has links to other websites, we are not responsible for the protection of personal information on these websites. Please confirm on your own how personal information is handled on these websites.